Introduction to LibQUAL+
05/02/10
libqual
Publication
LibQual+ Lite pilot experience
05/02/10
Content
LibQual+ - Experiences
Experiences of LibQUAL+
SCONUL LibQUAL+ Results
The LibQUAL+ SCONUL cohort notebooks back to 2003 are available via the link below. The notebooks describe[...]
What is LibQual+?
LibQUAL+ is a Web based survey tool which uses the Gap Theory of Service Quality to ascertain what the users expect from the library service as well as how they perceive the quality of service received. It is a standardised instrument which enables benchmarking at a local, national and[...]
